Privacy policy

 

At The EQ GYM, we value your privacy and are committed to safeguarding your personal information. 

1. Information We Collect

We may collect personal information, such as your name, email address, phone number, and any additional details you voluntarily provide when using our coaching services or visiting our website.

2. How We Use Your Information

We use your data to provide you with coaching services, improve our offerings, and communicate with you. We will never sell or rent your personal information to third parties.

3. Data Security

Your data is securely stored with strict access controls and encryption measures to prevent unauthorized access or breaches.

 

4. Confidentiality in Group Settings

In group coaching sessions, we emphasize the importance of confidentiality. What is shared within the group setting will remain strictly confidential and will not be disclosed to anyone outside the group. This applies to both in-person and online group sessions.

5. Anonymized Case Studies

On occasion, we may use anonymized and generalized information from group sessions as case studies for educational and training purposes. These case studies will never include names or any personally identifiable information that could compromise your privacy

6. Data Minimization

We only collect and use the information necessary for the services you request.

CUSTOMER SERVICE:

If you have questions or comments regarding The EQ GYM, please email us at: help@theeqgym.com .

SUPPORT AND ENQUIRIES HOURS OF OPERATION

Monday – Friday 2pm – 7pm EST

We are closed for all government observed holidays.

Response times to your inquiries can range from 24 – 48 hours.